MOTOEXPERT is not an insurer and offers no insurance plans, including for motorcycles. The word „insurance“ in the name of this page refers to the kind of case, not to a product: MOTOEXPERT is a network of independent motor vehicle experts (Kfz-Sachverständige) who assess vehicle damage in Germany, among other things in comprehensive (Kasko) cases.
Vehicles assessed
| Vehicle type | Points specific to the assessment |
|---|---|
| Passenger cars and vans | Bodywork, structure, assistance systems and their calibration |
| Motorcycles | Frame, fork and swingarm separately from fairing and attached parts |
| Trucks and buses | Cab, chassis, axles and bodies |
| Trailers and semi-trailers | Frame, axles, floor, curtain-side, box or refrigerated body |
What an assessment delivers
- A photo record and technical description of the damage
- The repair path and a repair cost calculation
- Replacement value and residual value where the repair may not be economical
- Loss in value after repair, where relevant
Kasko case or liability case
If another party caused the damage, the claim is directed at that party’s liability insurer. If the damage is claimed under your own Kasko contract, your own insurer decides on the basis of the policy conditions and usually commissions the assessment itself; whether an additional independent opinion is reimbursed depends on your contract.
Languages and documents
Opinions are prepared in German. Communication is possible in Polish, German and English. Photos and documents can be sent digitally.
What MOTOEXPERT does not do
MOTOEXPERT does not sell or recommend insurance policies, does not deal with insurers on your behalf, does not repair vehicles and does not give legal advice. For legal questions MOTOEXPERT names a recommended lawyer (Fachanwalt für Verkehrsrecht) on request.
Send photos
WhatsApp: +49 160 3388333.
